Condiciones
A On the right the exclusive terms regulating all reservations through this site, please read them. In addition to technical aspects such as percentages or numbers, we must necessarily define the standards of behaviour that should be 'normal', but our experience tells us ‘no’ The objective of ABACA Holidays and Business LTD is to provide its clients stays in apartments with excellent value for money, in one of the most beautiful cities in the world, of which we can maintain a good memory for a long time.
about 40 Euro for a 1000 Euro trip. Ask news to these companies: United States, Germany, Italy, France, Spain, United Kingdom
| General Terms and Conditions1. RESERVATIONThe acceptance of the reservation is subject to: - the availability of the apartment at the moment the written request is received - the payment of a deposit, as a down payment - the authorization for eventual debits of other amounts foreseen in points 3 and 5, in the case of cancellation or damages The reservation will be fully effective only after receiving a confirmation message (with the arrival and departure information and the house rules) by ABACA Holidays and Business LTD, after verifying that the booking down payment is guarantee. ABACA Holidays and Business LTD reserves itself the right to refuse any order. 2. RESERVATION CONFIRMATION When the written confirmation that the apartment is available is received, and in respect of the terms contained therein, the client will pay and/or guarantee an amount equal to 33% of the total price of the reserved holiday, filling the form available in the https:// secure site, or sending a fax/e-mail/SMS with a credit card number, the expiry date, the CCV code and a sentence that authorizes the charging of the debit of the established percentage on that credit card. The balance will be paid at check-in, not later. The price of the holiday for the required period is that shown by ABACA Holidays and Business LTD in the written reservation confirmation. Apart from the apartment which is completely furnished and equipped, the price includes the following services: linen and optional weekly change, utilities such as electricity and gas (excluding the use of telephone, fax and similar which will be paid for separately; air conditioning where clearly excluded). The price does not include transfer from and to the station, airport or other terminal. All of the prices shown are in Euros. 3. CANCELLATION BY THE CLIENT All travellers need to reserve, an apartment and a flight, both. To avoid empty dates by a last minute cancellation, it's necessary to find another guest for the same period without reservation but with a flight already booked; so frequently these periods are empty and the cancellation fee must be cover the damage for the renter. The 25% reservation deposit for all reservations is non-refundable and non-transferable. The charging percentage for a cancellation by the client will depend on the number of days before the beginning of the rental period: - more than 70 days before arriving: 25% of the rental amount - 69-35 days before arriving: 33% of the rental amount - 34-20 days before arriving: 50% of the rental amount - 19-10 days before arriving: 75% of the rental amount - less than 10 days before arriving: 100% of the rental amount, not the final cleaning cost. The client will not have the right to any reimbursement if he voluntarily interrupts the holiday and leaves before the established departure date. The cancellation fee is due by the clients for any reason also beyond their control, including force majored. Any cancellation, including force majored (for example, but not only, strikes, weather, ill health, accidents, etc.), will be subject to our clear and simple cancellation policy stated herein. In the event that the client changes the dates, it will be understood as a new stay and it shall be subject to the cancellation conditions. It is strongly recommended that clients purchase trip cancellation insurance like these Australia, Austria, Belgium, Brazil, Canada, China, Czech Republic, France, France (GTS), France (Sepsad), Germany, Greece, India, Ireland, Italy, Japan, Mexico, Netherlands, Poland, Portugal, Russia, Singapore, Slovak Republic, Spain, Switzerland, United Kingdom, United States 4. CANCELLATION BY ABACA Holidays and Business LTD In the event that the apartment is not available for justified reasons, ABACA Holidays and Business LTD reserves the right: 1) to offer an adequate alternative solution to the original reservation 2) if 1) is not possible, to offer other possibilities (cheaper and/or more expensive) at the normal price. If the client should not wish to accept, every obligation will be terminated and the client will receive all amounts that he has eventually paid: nothing else will be requested to ABACA Holidays and Business LTD. 5. DAMAGES If any damage is caused, by delivering of the apartment the client authorizes ABACA Holidays and Business LTD to debit from the credit card the amount regarding that damage not excluding the obligation of the client to repay any other amounts regarding damages following a simple request by ABACA Holidays and Business LTD, also by other people or Companies authorized. 6. CHECK-IN TIME At least four days before your arrival the client will send an e-mail to inform the office of their planned arrival time in Venice and to obtain the final details about their welcome. If the client does not make the information known at the required time, ABACA Holidays and Business LTD will not be responsible for any eventual delays or failure to collect the keys, in as much as the apartments do not have a reception (like hotels do) and the welcome must therefore be organized. The apartment is delivered between 2:30 pm and 5:30 pm on the arrival date and must be left before 10:00 am on the departure date. Keys are collected inside the Office of our delegates in Venice and must be given back at the same point the last day. In case of delay or even arriving when the local Office is closed, we will send you the instruction to pick up the keys with no assistance by the ABACA staff. This is one of our flagships: no other Companies can offer you this service; and it's free! 7. CHECK OUT TIME During the stay the guest will agree with ABACA Holidays and Business LTD about the actual return of the apartment which, you are reminded, will occur before 10:00 on the morning of the departure date, so that the staff of ABACA Holidays and Business LTD can carry out all the formalities such as: checking utilities and the general state of the apartment, discussion about damage to the structure and other. Any eventual delay by the client beyond the maximum allowed time of 10:00 gives ABACA Holidays and Business LTD the right to debit Euro 100.00. Please pay attention: this is a must to guarantee the rights of the following people, but also it's a must to guarantee your rights on your arrival. 8. MAXIMUM NUMBER OF PEOPLE The description of each apartment includes the maximum number of people who are allowed to stay there. However the apartment is rented only for the people number requested by you and written in our confirmation: by law we must declare this number to the Police Authorities. We advise you extra people cause criminal liability, the immediate close of the reservation with expelling from the apartment without any reimbursement, not excluding other obligation of the client and for the unexpected visitor/s; you are reminded. 9. ANIMALS Animals are allowed only after a written request, which will have to be sent before reserving and after receiving the written confirmation by the ABACA Holidays and Business LTD staff 10. CLEANING ABACA Holidays and Business LTD will deliver the apartment cleaned prior to the arrival of each client, well-equipped with linen; soap and toilet paper only for the first needs will be provided, the customers have to provide themselves as for food. 11. ACCESS TO THE APARTMENT - COMPLAINTS The apartments are periodically completely checked and always before each reservation, but an unexpected event is always possible. If there should be any problems during the stay, the client must communicate this to the management of ABACA Holidays and Business LTD as soon as possible, in order to provide a speedy solution to the problem; any eventual claims that are made after departure will not lead to reimbursement by ABACA Holidays and Business LTD, for whatever cause or reason, and no reply will be sent from 9 days after leaving. The delegates by ABACA Holidays and Business LTD can be access to the apartment during the stays in case they have to check/fix/replace, or by calling, or force majored; always they try to advise the clients previously, using the phone contact indicated in the reservation and then, in case of contact or no contact, they can access to the apartment knocking the door. 12. ELECTRICITY Apartments in Italy have a regular contract providing 3 Kw/h. This level of power permits to have a comfortable life style. If you try to absorb an excessive power level in a single moment (for example switching on all lights/components without switching off the unused ones), the counter switch off the main power assuming that is by a short circuit. If so, it's necessary to switch off the components causing over absorbing and then a manual switch on. Sometimes the counters are inside the apartments and you can switch on the power yourself; sometimes counters are protected by locks or placed elsewhere. To switch on these counters, an operation by the Agency's staff is required. This is a service by payment and, like the others, not available 24/7. 13. BEHAVIOUR, RULES FOR CLIENTS -The client signing the check in form will be liable for the correct and decent behaviour of all the persons accompanying him/her. That person, or any of the persons accompanying him/her, should not behave in a suitable and responsible way. As a client, you are expected to respect the house rules that pertain to the apartment and the community it belongs to. The apartment may not be used as a party space but that of an accommodation for sleeping, eating, relaxing. Please look at the house rules thoroughly in order to avoid any problems: our main objective is for the client to have a good experience in Venice. Please respect our neighbours - normal working people who need to get up early and go to work every day - and please respect the noise levels in the stairwells as well as in the apartments. -From 13:00 until 15:00 and from 23:00 until 08:00 the guests in the apartment must not make any noise that could disturb other residents. Parties are not allowed and all the rules of the building must be obeyed; please observe that 'ABACA Holidays and Business LTD Terms and Conditions' with regard to disturbances, loud music and parties are very clear: ALL ARE STRICTLY FORBIDDEN. Guests staying in an ABACA Holidays and Business LTD apartment should know that in the event that the client should not respect the rules of the building or those established by ABACA Holidays and Business LTD, if parties or loud music are heard, or neighbours complain and/or police are called, the latter reserves the right of expelling them from the apartment regardless of the time of day or night, without any reimbursement: this will also result in loss of the refundable damage deposit just in case. - Please lock the windows and doors securely behind you. We suggest you to take what you need with you for the day as professional pick pockets could be in most tourist areas. - In the event that the guest requires the presence of our staff during their stay for a reason that ABACA Holidays and Business may consider unimportant, they will be debited €40.00 every time, or more in case of feasts or night time -In the event that the keys be lost, broken or damaged or that a locksmith is needed to open the door, ABACA Holidays and Business LTD will be authorized to debit the amount of €100.00, or more in case of feasts or night time, which includes the replacement of the lock (where there are no other costs borne). In the event that the guest forgets the keys inside the apartment and the services of the ABACA Holidays and Business LTD staff are required to open the door, the amount that will be debited is €40.00, or more in case of feasts or night time -The lodgings are delivered clean and in order, leaving the client is obliged to leave the apartment in a reasonable condition. Even though final cleaning is paid, this price does not include the cleaning of the cooking area and the client is therefore required to cater for this themselves. If this should not happen, ABACA Holidays and Business LTD will debit an extra €40.00. - Please turn off the air-conditioning and the lights when you leave the apartment and close the windows and doors also staying inside; we try to keep prices low and would like to conserve energy. Please don't smoke in the apartment; smoke on the terrace if there is one or outside and please do not throw cigarette butts down into the street or patios. -Trash: there are different managing ways in the Venice, sometimes with the recycle; the notes to manage it are being available in the apartment. 14. OUR WEBSITE All apartment descriptions and information is supplied by the apartments featured. Whilst ABACA Holidays and Business LTD do their utmost to maintain accuracy and to check details wherever possible, we cannot be held liable for any errors or omissions that may arise. ABACA Holidays and Business LTD also reserve the right to change information published on the site at any time including rates, descriptions and photographs. ABACA Holidays and Business LTD makes no warranty or representation about the fitness or suitability of any product or service advertised on its web site. ABACA Holidays and Business LTD reserves the right to update any of its terms and conditions at any time, as may be required and as may be in line with the Company's business. The onus is placed on all parties, using the sites, to undertake adequate measures to ensure that they visit any such terms and conditions on a regular basis. By agreeing to use this site, it is implied that any such changes are accepted by any such third party and, that any such third party undertakes to comply with any such changes. These terms do not affect consumer statutory rights. 15. LAW AND JURISDICTION The contract signed between the client and ABACA Holidays and Business LTD is regulated by Italian Law and exclusively subject to the jurisdiction of the Italian Courts, Venice Court. 16. ARBITRATION CLAUSE, OPTION BY ABACA Holidays and Business LTD ABACA Holidays and Business LTD could decide that any dispute that may arise between the parties regarding the validity, efficiency, interpretation or execution of this contract and subsequent agreements, and in any case linked to it, will be decided by administrative arbitration in the Venice Real-Estate and General Arbitration Chamber c/o The Venice Chamber of Commerce, of which the parties declare to know and accept the rules. This is an exclusive option by ABACA Holidays and Business LTD | ||
 |  |  |  |
Copyright 2003-2009 ® Todos los derechos reservados para Abaca Holidays and Business LTD, tel: +442081334030